http://popdose.com/bookshelf-the-customer-is-always-wrong-the-retail-chronicles/ your daily dose of pop culture Tue, 24 Nov 2009 22:47:27 -0500 http://wordpress.org/?v=2.8.6 hourly 1 http://popdose.com/bookshelf-the-customer-is-always-wrong-the-retail-chronicles/comment-page-1/#comment-24267 Customer Retention Thu, 29 Jan 2009 02:46:31 +0000 http://popdose.com/?p=9192#comment-24267 This book is definitely a very interesting read. It discusses about CRM at its finest with its most important player the customer. Highly Recommended. This book is definitely a very interesting read. It discusses about CRM at its finest with its most important player the customer. Highly Recommended.

]]> http://popdose.com/bookshelf-the-customer-is-always-wrong-the-retail-chronicles/comment-page-1/#comment-20174 BenW Thu, 11 Dec 2008 00:56:25 +0000 http://popdose.com/?p=9192#comment-20174 There was a thread on Something Awful years back that had some pretty awesome customer service stories There was a thread on Something Awful years back that had some pretty awesome customer service stories

]]> http://popdose.com/bookshelf-the-customer-is-always-wrong-the-retail-chronicles/comment-page-1/#comment-20173 BenW Thu, 11 Dec 2008 00:54:53 +0000 http://popdose.com/?p=9192#comment-20173 Taste the meat, not the heat! Taste the meat, not the heat!

]]> http://popdose.com/bookshelf-the-customer-is-always-wrong-the-retail-chronicles/comment-page-1/#comment-20172 WHarrisBullzEye Tue, 09 Dec 2008 03:49:10 +0000 http://popdose.com/?p=9192#comment-20172 I've worked fast food (McDonald's, Pizza Hut), manual labor (at a seller of propane and propane accessories, no less), and retail. Oh, yeah, and I was a paperboy, too. I could write my OWN book. Say, there's an idea... I've worked fast food (McDonald's, Pizza Hut), manual labor (at a seller of propane and propane accessories, no less), and retail. Oh, yeah, and I was a paperboy, too. I could write my OWN book. Say, there's an idea…

]]> http://popdose.com/bookshelf-the-customer-is-always-wrong-the-retail-chronicles/comment-page-1/#comment-20171 Cary Mon, 08 Dec 2008 12:40:58 +0000 http://popdose.com/?p=9192#comment-20171 I worked for Office Depot for ten years, and it was a nightmare. The way big box retail entities treat their employees is insane. I worked for Office Depot for ten years, and it was a nightmare. The way big box retail entities treat their employees is insane.

]]> http://popdose.com/bookshelf-the-customer-is-always-wrong-the-retail-chronicles/comment-page-1/#comment-20170 DwDunphy Mon, 08 Dec 2008 11:31:20 +0000 http://popdose.com/?p=9192#comment-20170 The guy should have contacted me. I have retail stories that would have made him go fetal. The guy should have contacted me. I have retail stories that would have made him go fetal.

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