Comments on: Jesus of Cool: eMusic is Dead! Long Live eMusic! http://popdose.com/jesus-of-cool-emusic-is-dead-long-live-emusic/ your daily dose of pop culture Sun, 21 Mar 2010 00:20:05 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: sharxfanhttp://popdose.com/jesus-of-cool-emusic-is-dead-long-live-emusic/comment-page-1/#comment-52362 sharxfan Fri, 07 Aug 2009 23:37:31 +0000 http://popdose.com/?p=24780#comment-52362 "We haven’t yet seen a rise in subscription cancellations due to the new price plans. This is something we’re monitoring very closely."<br><br>This is the most ridiculous flat-out lie this Danny Stein has told yet. Let's recap. <br><br>1. They doubled the price per download without making any concessions to their longest-term subscribers. <br><br>2. They tried to bury this monumental shift in service in a blog post, not in an e-mail or site alert.<br><br>3. They did all this amid the biggest economic recession in 50 years.<br><br>4. They instituted an "Album Only" limitation on many of the most popular Sony tracks so that subscribers can't grab just the singles they want.<br><br>5. They lied about Album Pricing, with many albums actually costing more credits they did before the change.<br><br>And none of this caused an increase in cancellations? I canceled last month after being a happy subscriber for 6 years, and I know I'm not alone. “We haven’t yet seen a rise in subscription cancellations due to the new price plans. This is something we’re monitoring very closely.”

This is the most ridiculous flat-out lie this Danny Stein has told yet. Let's recap.

1. They doubled the price per download without making any concessions to their longest-term subscribers.

2. They tried to bury this monumental shift in service in a blog post, not in an e-mail or site alert.

3. They did all this amid the biggest economic recession in 50 years.

4. They instituted an “Album Only” limitation on many of the most popular Sony tracks so that subscribers can't grab just the singles they want.

5. They lied about Album Pricing, with many albums actually costing more credits they did before the change.

And none of this caused an increase in cancellations? I canceled last month after being a happy subscriber for 6 years, and I know I'm not alone.

]]> By: sharxfanhttp://popdose.com/jesus-of-cool-emusic-is-dead-long-live-emusic/comment-page-1/#comment-42214 sharxfan Fri, 07 Aug 2009 19:37:31 +0000 http://popdose.com/?p=24780#comment-42214 "We haven’t yet seen a rise in subscription cancellations due to the new price plans. This is something we’re monitoring very closely."<br><br>This is the most ridiculous flat-out lie this Danny Stein has told yet. Let's recap. <br><br>1. They doubled the price per download without making any concessions to their longest-term subscribers. <br><br>2. They tried to bury this monumental shift in service in a blog post, not in an e-mail or site alert.<br><br>3. They did all this amid the biggest economic recession in 50 years.<br><br>4. They instituted an "Album Only" limitation on many of the most popular Sony tracks so that subscribers can't grab just the singles they want.<br><br>5. They lied about Album Pricing, with many albums actually costing more credits they did before the change.<br><br>And none of this caused an increase in cancellations? I canceled last month after being a happy subscriber for 6 years, and I know I'm not alone. “We haven’t yet seen a rise in subscription cancellations due to the new price plans. This is something we’re monitoring very closely.”

This is the most ridiculous flat-out lie this Danny Stein has told yet. Let's recap.

1. They doubled the price per download without making any concessions to their longest-term subscribers.

2. They tried to bury this monumental shift in service in a blog post, not in an e-mail or site alert.

3. They did all this amid the biggest economic recession in 50 years.

4. They instituted an “Album Only” limitation on many of the most popular Sony tracks so that subscribers can't grab just the singles they want.

5. They lied about Album Pricing, with many albums actually costing more credits they did before the change.

And none of this caused an increase in cancellations? I canceled last month after being a happy subscriber for 6 years, and I know I'm not alone.

]]> By: sharxfanhttp://popdose.com/jesus-of-cool-emusic-is-dead-long-live-emusic/comment-page-1/#comment-34313 sharxfan Fri, 07 Aug 2009 18:37:31 +0000 http://popdose.com/?p=24780#comment-34313 "We haven’t yet seen a rise in subscription cancellations due to the new price plans. This is something we’re monitoring very closely."<br><br>This is the most ridiculous flat-out lie this Danny Stein has told yet. Let's recap. <br><br>1. They doubled the price per download without making any concessions to their longest-term subscribers. <br><br>2. They tried to bury this monumental shift in service in a blog post, not in an e-mail or site alert.<br><br>3. They did all this amid the biggest economic recession in 50 years.<br><br>4. They instituted an "Album Only" limitation on many of the most popular Sony tracks so that subscribers can't grab just the singles they want.<br><br>5. They lied about Album Pricing, with many albums actually costing more credits they did before the change.<br><br>And none of this caused an increase in cancellations? I canceled last month after being a happy subscriber for 6 years, and I know I'm not alone. “We haven’t yet seen a rise in subscription cancellations due to the new price plans. This is something we’re monitoring very closely.”

This is the most ridiculous flat-out lie this Danny Stein has told yet. Let's recap.

1. They doubled the price per download without making any concessions to their longest-term subscribers.

2. They tried to bury this monumental shift in service in a blog post, not in an e-mail or site alert.

3. They did all this amid the biggest economic recession in 50 years.

4. They instituted an “Album Only” limitation on many of the most popular Sony tracks so that subscribers can't grab just the singles they want.

5. They lied about Album Pricing, with many albums actually costing more credits they did before the change.

And none of this caused an increase in cancellations? I canceled last month after being a happy subscriber for 6 years, and I know I'm not alone.

]]> By: claudewchttp://popdose.com/jesus-of-cool-emusic-is-dead-long-live-emusic/comment-page-1/#comment-34196 claudewc Thu, 06 Aug 2009 01:38:03 +0000 http://popdose.com/?p=24780#comment-34196 I received a "Stop doing what you paid for" warning from them when I was downloading my unlimited limit. They had some point about how they didn't really mean unlimited, you know, and really they meant unlimited (if they did at all) only for people with dial-up. So I hit 3000 downloads in one month and they went batshit and said, "Sure, you can download all you like, but we will cancel your service if you do."<br><br>When they changed over from all-you-can-download to eensy-weensy limits, they actually shut down their forums so customers could not get hold of each other and ask WTF is going on. That is, they let their loyal customers hang.<br><br>emusic is not charitable, is not a bunch of nice music lovers, is nobody's friends. I received a “Stop doing what you paid for” warning from them when I was downloading my unlimited limit. They had some point about how they didn't really mean unlimited, you know, and really they meant unlimited (if they did at all) only for people with dial-up. So I hit 3000 downloads in one month and they went batshit and said, “Sure, you can download all you like, but we will cancel your service if you do.”

When they changed over from all-you-can-download to eensy-weensy limits, they actually shut down their forums so customers could not get hold of each other and ask WTF is going on. That is, they let their loyal customers hang.

emusic is not charitable, is not a bunch of nice music lovers, is nobody's friends.

]]> By: laserdangerhttp://popdose.com/jesus-of-cool-emusic-is-dead-long-live-emusic/comment-page-1/#comment-34193 laserdanger Thu, 06 Aug 2009 00:43:42 +0000 http://popdose.com/?p=24780#comment-34193 That man has answered the same questions a million times over. None of these questions are new to him and I bet he has it all perfectly scripted. I really hope the man doesn't normally speak this way. Boring answers, never gives a decent answer regarding royalties. That man has answered the same questions a million times over. None of these questions are new to him and I bet he has it all perfectly scripted. I really hope the man doesn't normally speak this way. Boring answers, never gives a decent answer regarding royalties.

]]> By: laserdangerhttp://popdose.com/jesus-of-cool-emusic-is-dead-long-live-emusic/comment-page-1/#comment-34192 laserdanger Thu, 06 Aug 2009 00:38:57 +0000 http://popdose.com/?p=24780#comment-34192 Blockbuster Online's customer service is pretty bad too. They do the same PR bull. They pul the rug right from underneath your feet, then try to spin it as a positive. Sometimes it is necessary to stay a viable business, just don't lie to me or tell me half truths. Like promising to honor grandfathered plans. Blockbuster Online's customer service is pretty bad too. They do the same PR bull. They pul the rug right from underneath your feet, then try to spin it as a positive. Sometimes it is necessary to stay a viable business, just don't lie to me or tell me half truths. Like promising to honor grandfathered plans.

]]> By: laserdangerhttp://popdose.com/jesus-of-cool-emusic-is-dead-long-live-emusic/comment-page-1/#comment-34190 laserdanger Thu, 06 Aug 2009 00:33:56 +0000 http://popdose.com/?p=24780#comment-34190 I did the same. Nowhere does it state you are going to be billed immediately. In my case I had gotten a new credit card so they couldn't charge me, phew. <br><br>sneaky, sneaky Mr. Stein I did the same. Nowhere does it state you are going to be billed immediately. In my case I had gotten a new credit card so they couldn't charge me, phew.

sneaky, sneaky Mr. Stein

]]> By: Tedhttp://popdose.com/jesus-of-cool-emusic-is-dead-long-live-emusic/comment-page-1/#comment-34113 Ted Wed, 05 Aug 2009 05:44:18 +0000 http://popdose.com/?p=24780#comment-34113 You asked some wonderful questions, Jon. Alas, Stein didn't bother answering them. Instead, he didn't the politician shuffle and gave you a lot of vagaries and marketing-speak. Or maybe like Jason said, he had his lawyer answer for him. You asked some wonderful questions, Jon. Alas, Stein didn't bother answering them. Instead, he didn't the politician shuffle and gave you a lot of vagaries and marketing-speak. Or maybe like Jason said, he had his lawyer answer for him.

]]> By: JonCummingshttp://popdose.com/jesus-of-cool-emusic-is-dead-long-live-emusic/comment-page-1/#comment-34073 JonCummings Tue, 04 Aug 2009 17:48:40 +0000 http://popdose.com/?p=24780#comment-34073 Harsh! Well, there may have been some concern about divulging proprietary information, but I was actually pleased that Stein kept things at a relatively low boilerplate. I certainly think he might be well served to borrow one of the Guggenheim Grotto's bowler hats. Harsh! Well, there may have been some concern about divulging proprietary information, but I was actually pleased that Stein kept things at a relatively low boilerplate. I certainly think he might be well served to borrow one of the Guggenheim Grotto's bowler hats.

]]> By: jasonharehttp://popdose.com/jesus-of-cool-emusic-is-dead-long-live-emusic/comment-page-1/#comment-34036 jasonhare Tue, 04 Aug 2009 12:32:38 +0000 http://popdose.com/?p=24780#comment-34036 Great article, Jon. It's a shame Stein had his lawyer answer most of the questions. Great article, Jon. It's a shame Stein had his lawyer answer most of the questions.

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