Bookshelf: “The Customer Is Always Wrong: The Retail Chronicles” Continue Reading Bookshelf: “The Customer Is Always Wrong: The Retail Chronicles” Jeff Giles December 8, 2008 1 Min Read Jeff Martin (Editor) – The Customer Is Always Wrong: The Retail Chronicles (2008, Soft Skull) purchase this book (Amazon) I’ve been lucky enough not to have had to wear any… Books, Bookshelf